CB

About Me 

Biography

I've had the opportunity to work with a diverse range of clients, from university members, insurance customers and over 1 million people on Discord. My skills range from software development to database management, project management, and technical support.

I strongly believe in the power of collaboration and teamwork, and I pride myself on my ability to work effectively with colleagues, clients, and stakeholders. I'm a strong communicator and am able to explain complex technical concepts in simple terms.

Aside from my technical skills, I'm also committed to ongoing professional development and am always looking for ways to enhance my skills and knowledge. I hold a Bachelor's degree in Computer Science and am currently working on getting various certificates around the IT field.

Curtis Bryant
M+

people reached

+

projects completed

+

years of experience

Experience

  • Information Support Specialist @Illinois Department of Innovation and Technology

    2024-Present | Springfield, IL

    Assist various state agencies that are managed by DoIT by provisioning and setting up equipment for members of said State agencies.

  • Internet Support Rep @State Farm

    2023-2024 | Hybrid | Bloomington, IL

    Provide first level technical support to State Farm customers assisting with various issues such as password resets, troubleshooting internet connectivity, and assisting with various other technical issues.

  • Senior Event Lead @Paragon

    2019-Present | Remote

    Organize events and tournaments for the VALORANT Discord server partnered with Riot Games, including managing a team of about 10 members, creating and maintaining a schedule of events, and ensuring that monthly events run smoothly and on time.

  • Technology Support Center Student Analyst @Illinois State University

    2021-2023 | Normal, IL

    Assist students, faculty, and staff with technology-related issues, including troubleshooting hardware and software problems, installing and configuring new hardware and software, and providing training on new technologies.

  • Intern @Illinois State University

    Summer 2022 | Normal, IL

    Work on a team responsible for developing and maintaining the university's internal knowledge articles, including documenting existing kb's and implementing new ways and optimizing the organization and reliability of the resources.

  • Shift Manager @McDonald's

    2017-2021 | Chatham, IL

    Manage a team of 20-30 employees, including assigning tasks, training new employees, and ensuring that all employees were following company policies and procedures. Also responsible for ensuring that all customers were satisfied with their experience and resolving any issues that arose

Education

  • Associates in Arts

    2019-2021 | Lincoln Land Community College

    Completed basic coursework to satisfy general education requirements.

  • Bachelor of Science in Computer Science

    2021-2023 | Illinois State University

    Relevant courses included Data Structures and Algorithms, Database Processing, Operating Systems and Secure Software Development.